Shipping

HairProHairCo.

AUSTRALIAN STANDARD SHIPPING is FREE for Orders Over $99

We aim to send your package as soon as possible, pending payment clearance. Please refer to the table below:

SHIPPING METHOD SPEND UNDER $99 SPEND OVER $99

STANDARD
2-6 Business Days*

$9.95 Flat Rate /

$12.95 Flat Rate With Insurance

FREE Standard Delivery

EXPRESS
1-3 Business Days*^

$13.95 Flat Rate /

$16.95 Flat Rate With Insurance

FREE Standard Delivery

* Regional areas/ States that are a distance from Queensland may have slightly longer delivery times. ^ Orders up to 5kg in weight, additional fees may be required above this weight in which instance our Customer Service Team will contact you.

 

 

All orders are dispatched from Brisbane, Australia. We endeavour to send orders by one business day of receiving confirmation of payment.

HairProHairCo. has no control over and makes no warranty in relation to the performance of Australia Post or any other company which we may use to deliver our goods. If you would like more information regarding this please feel free to use our contact form.

We now offer  Parcel Protection. For an  extra $3.00 you can now have your parcel covered for up to $300 of it value if it gets lost or damaged  during transit. Be sure to select this option when you checkout. This Parcel Protection is only available for Australian Domestic Parcels.

 

NEW ZEALAND STANDARD SHIPPING is FREE for Orders Over $199

 

SHIPPING METHOD SPEND UNDER $99 SPEND OVER $199

STANDARD
4-7 Business Days*^

$19.99 Flat Rate FREE

*^Rural areas in New Zealand may have slightly longer delivery times. ^ Orders up to 5kg in weight, additional fees may be required above this weight in which instance our Customer Service Team will contact you.

We are unable to ship Dangerous Goods (eg. flammable goods, aerosol cans etc) to overseas destinations.  Packages are delivered by New Zealand Post on behalf of Australian Parcel Post. There may be due to unexpected circumstances delays in transit and customs, please contact us if you have not received your order after 14 business days. All prices on our site are in Australian Dollars.

 

INTERNATIONAL SHIPPING -

 

UNITED STATES OF AMERICA / CANADA

SHIPPING METHOD DIMENSIONS/ WEIGHT
COST

STANDARD DELIVERY

ETIMATED 5 BUSINESS DAYS
Large satchel

 

31 x 40.5cm
Up to 2kg

 
$64.99

STANDARD DELIVERY

ETIMATED 5 BUSINESS DAYS

Box

 

22.5 x 31 x 10.2cm
Up to 5kg

 
$84.99

 

CHINA

SHIPPING METHOD DIMENSIONS/ WEIGHT
COST

STANDARD DELIVERY

ETIMATED 8 BUSINESS DAYS
Large satchel

31 x 40.5cm
Up to 2kg

 
$64.99

STANDARD DELIVERY

ETIMATED 8 BUSINESS DAYS

Box

22.5 x 31 x 10.2cm
Up to 5kg

 
$79.99

 

UNITED KINGDOM / IRELAND

SHIPPING METHOD DIMENSIONS/ WEIGHT
COST

STANDARD DELIVERY

ETIMATED 8 BUSINESS DAYS
Large satchel

31 x 40.5cm
Up to 2kg

 
$67.99

STANDARD DELIVERY

ETIMATED 8 BUSINESS DAYS

Box

22.5 x 31 x 10.2cm
Up to 5kg

 
$93.99

 

For countries that fall outside these zones please email us first to receive a postage quote.

 

Orders exceeding weight may require an additional shipping surcharge to be paid. Orders are shipped via Australia Post and depending on location can take between 5-20 business days to arrive*. Please select the correct shipping option when in the checkout.

It is your obligation to ensure all your address details are correct on your order, including any relevant information in English for us to ship your parcel correctly. Your parcel will be shipped as per the instructions left by you, should it not reach you - we will not be held responsible.

Dangerous goods (eg. flammable goods , aerosol cans etc) and certain Australian brands can not be shipped overseas.

All customs fees and excise are the responsibility of the customers please see your relevant authorities in regard to this matter.

International parcels are delivered by the relevant national postal service of the destination country on behalf of our carrier Australia Post. Prices on our site are in Australian Dollars.

*Whilst most parcels are delivered within the 5-20 business day time frame, some transit times may be longer on occasion. If you have not received your goods by 20 business days  from placing your order, please contact our Customer Service Team.