All product prices listed on our website are in Australian Dollars and are inclusive of GST.

When you confirm an order your credit card or PayPal account will be debited and you will receive a confirmation email which will provide you with your order details.

Although we endeavour to always have inventory levels up to date and stock on hand available, in the event that an item you have requested is not available, you will be contacted promptly by one of our Customer Service Representatives via email and phone within 24 hours. You will then have the option of a refund or a choice of replacement products. Any price difference incurred will be refunded or charged accordingly.

The total cost of your order is the price of the goods at the time the order is confirmed including the delivery fee if applicable. It is at managements discretion whether to apply any specials or additional goods ordered after your order has been confirmed.

Rainchecks on stock are currently unavailable we apologise for any inconvenience caused.

If the price of an item is listed incorrectly on our website you will be notified of the correct price accordingly. The option to purchase at that price will be given but limited to a reasonable quantity if purchased.

Orders are currently accepted with a credit card/ debit card through secured payment gateway PayPal.

We value your online security which is why the website is secured with Comodo 256 Bit SSL(Secured Security Socket). SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. This is indicated by the 'S' in the top bar where you type in website addresses. An example is

We have further enhanced security and have enabled SiteLock on all pages of HairProHairCo. SiteLock, the global leader in website security, protects you from hackers, spam, viruses, and scams, removes malware, and provides
PCI Compliance.

For your peace of mind we invite you to click on the SiteLock and Comodo logo's located at the bottom right footer of each page to verify and validate the online security of HairProHairCo.

As you have invested a substantial amount of time and resources by becoming a valued customer of HairProHairCo. we strongly suggest to our valued customers to make additional precautions on potential scams or phishing spam that may defraud you. Be sure to avoid any third party personnel or contact that claims to be associated with HairProHairCo. or links that do not direct you back to HairProHairCo. will NEVER ask for your password or personal information.